Job completed for Ben B.- water damage, leak, new orleans

Completion date: November 14, 2022

Location: New Orleans, LA

Why did the customer contact us?

Ben contacted United Fire and Water after noticing water leaking through his kitchen cabinets and microwave. Concerned about the damage, he requested a professional to inspect the situation. Upon arrival, a technician identified the root cause of the issue: a roof leak that had allowed water to accumulate in the vent duct connected to the microwave. The condensation from the leaking roof was draining down through the duct and into the kitchen cabinet, leading to the water damage.

Solutions provided:

To address the issue, United Fire and Water performed demolition on the affected areas. The technician removed the damaged cabinet and microwave, allowing for a closer inspection of the underlying structure. During this process, a small amount of mold was discovered on the sheetrock, which was promptly removed. The affected area was then treated with an antimicrobial solution to prevent further mold growth and ensure a safe environment. Additionally, a new vent was installed in the attic to properly connect to the microwave and prevent future water buildup.

To finish the restoration, drying equipment was placed in the attic to remove excess moisture and ensure that the area was thoroughly dried. After monitoring moisture levels for several days, the levels returned to normal limits. Once drying was complete, United Fire and Water installed a new cabinet and microwave, restoring the kitchen to its pre-damage condition. Ben was pleased with the thorough and effective solution provided, which not only addressed the immediate damage but also prevented future issues related to the roof leak.
#waterdamage#firedamage#smokedamage