If you’ve recently encountered water damage in your home or business, don’t panic! Choosing United Fire & Water for your means you’ve partnered with Louisiana’s most trusted (and best reviewed) disaster restoration company. We’ve been helping folks like you get their homes and business to pre-loss conditions for more than 20 years.
No problem. We will remove the water from your home or office, dry everything inside, rebuild anything that’s been destroyed, and sanitize the area.
We Bill Your Insurance Company Directly.
Once excess water damage has been removed, your technicians will set up a few different types of equipment. This equipment is designed to dehumidify the air. Removing as much moisture as possible from the air is key to protect the walls, ceilings, flooring, fixtures, etc. of your home or office from further damage. You might find these machines to be noisy (like a loud hair dryer or fan). If you’re uncomfortable with this noise, talk to your Project Manager.
During business hours, you’ll need to call your insurance company and open a claim. Your Project Manager will be happy to help you with this process. Opening a claim should only take a few minutes. When your insurance company’s representative gives you your claim number, write this down. We’ll need it later.
Once the crew has removed water and any damaged building material, set up equipment, documented the damage that occurred, and tidied up after themselves, we’ll get out of your hair. In most cases, we’ll need to stop by each day to take new moisture readings and adjust our equipment. As soon as the moisture content in the air is at a reasonable level, our equipment can be removed.
If you need repairs to your home or office, your Project Manager will let you know. We’ve rebuilt thousands of kitchens, living rooms, bedrooms, commercial buildings — you name it — over the years. Our goal is to get your home back to normal (or your business open for business) as fast as humanly possible.
Did you know?
My Insurance Company sent out Servpro – Do I have to use them as a service provider?
NO! You are able to use any restoration company that you would like. United Fire & Water does however suggest that you find a certified and insured company for your water damage restoration needs. If your insurance company representative tells you that you have to use “their” service provider they are violating your rights as a consumer.
If the insurance company is paying the restoration company – and the insurance company “hired” them by calling them out your house – who is the restoration company actually working for? You – Or the insurance company?
Think about that for a minute…Seems like there could be a conflict of interest here.